Contact Us

We are available 9am-5pm Monday-Friday PST. You can email us at petlylife.com@gmail.com. You can Chat with us by clicking on the “Chat Online Now” button at the bottom of the page, you can also call us at +1 407-561-2443

Our Physical Address:

698-600 Cortez Cir Altamonte Springs, FL 32714, USA

Frequently Asked Questions:

⦿ How fast do you ship out? Answer: Usually within 2-3 business days.

⦿ When will I receive tracking for my order? Answer: As soon as your package ships out.

⦿ How long will my order take to arrive? Answer: Usually between 4-7 business days depending on which shipping method you paid for. If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.

⦿ Which courier will deliver my package? Answer: We ship via UPS, FedEx, and USPS. It usually depends on the size of your package.

⦿ Do you offer free shipping? Answer: Yes, we offer free shipping on all orders except international orders or orders shipped outside the continental 48 USA.

⦿ Do you ship internationally? Answer: At this time we don't offer international shipping.

 

If you have a question that isn't covered here, feel free to click the live chat button during normal business hours.